Hostalion - Hospitality Business  Management School - Courses - SEMINARS - Customer Centric Organization

Customer Centric Organization

Modality
WEBINAR
Location
ZOOM
Duration
6 hours
Registration
until 1/11/2020
Price
50€

Customer Centric Organization

Clients are more an more demanding, a good service is already a poor standard. Customer centric organization is a training that delivers structure and know about the latest trend in customer care and is personalized for middle and top  management.

 

WHAT WILL YOU LEARN?
How to approach the customer doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain competitive advantage.
The philosophies and operations of customer-centric businesses revolve around their most valuable customers and making sure they're happy.

 

CONTENTS
  1. Customer care developments
  2. Learn from success – Case study
  3. Customer centric
  4. How to lead my organization to Customer centric attitude
  5. What to be transformed
  6. Procedures
  7. Lead the change
STUDENT PROFILE
Department managers
Owners

 

DURATION OF THE COURSE
1 DAY - 8 Hours

 

LECTURER

 

REGISTRATION
Price: 195€ + VAT
Including school material, coffee breaks and lunch.
If you have any question, please call: +4 0731 552 532 or drop us an email at: cw@hostalion.com.

Course registration

Customer Centric Organization









50 €
0
50

I agree with the processing of personal data * [see what data is being processed]


Our clients come from some of the most popular hotel chains in the world: 

Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains
Our students come from the most popular hotel chains

© 2020 Hostalion International Hospitality Management School. All rights reserved.

powered by NetDesigner